Privacy Policy

Visitor Conduct and Materials

Other than personal information, which is covered under this website’s privacy policy, any material you submit or post to this site is considered non-confidential and non-proprietary. The site holds no obligations regarding such materials. We, or any parties we appoint, may freely copy, distribute, edit, or otherwise use these materials, including all data, images, sounds, and texts, for any commercial or non-commercial purposes.

Site Authority

The website may temporarily suspend or permanently discontinue the system's operation at any time. The site holds no liability towards its members or any third party for any temporary suspension or full cessation of system operation. Username and password approval will be granted after filling out the form provided to clients by the site. The website reserves the right to deny customers access to their passwords or create new ones for an indefinite period if necessary.

The website may support or delete files and messages submitted by members as deemed appropriate, with no responsibility for these actions. It may also change non-membership services to require membership or introduce additional services. Changes or full transitions to paid services may occur.

The site may be unavailable at times for maintenance or updates, and while we strive to notify users in advance, this cannot be guaranteed. We retain the right to modify or withdraw services at any time.

Termination of Agreement

The website reserves the right to terminate this agreement unilaterally at any time.

Restrictions on Commercial Use

You agree that the commercial use or republication of the website’s content without permission can have significant consequences, including financial and non-monetary damages. The website has the right to impose temporary or permanent restrictions on such use.

Product Delivery

Products will be delivered by our logistics partner to the address specified in your order. If the recipient is unavailable at the address, the products will not be delivered to an alternative location. The customer assumes full legal responsibility for ordering products to an unauthorized address.

Order Tracking

Our logistics partner provides an order tracking service, allowing you to monitor the status of your order from preparation through delivery.

Returns and Exchanges

• To request a return or exchange, you must contact customer service.
• Products are non-returnable or non-exchangeable after three days from the delivery date.
• If a product needs to be exchanged for another within the allowable period, and the request is made after shipment is received, the customer will bear all associated costs unless the product is defective or incorrect.

Non-Returnable/Non-Exchangeable Products:

1. Opened or used products.
2. Products exposed to damage from moisture, sunlight, or heat.
3. Customized products (except defective or non-compliant ones).
4. Products with defects caused by misuse.
5. Electronic devices not in their original condition.

Return requests may incur electronic payment processing fees.

Pricing and Payment

The customer is responsible for paying the website, and this occurs upon order acceptance, representing an agreement between the customer and the site. Payments made via credit/debit cards must be authorized, and electronic payment charges or delivery fees will be displayed in the order summary.

The website does not store credit/debit card information. Payment data is encrypted and transmitted securely following applicable regulations.

Governing Law and Jurisdiction

This agreement is governed by the laws of Saudi Arabia. In case of disputes, jurisdiction rests with the relevant courts in Riyadh.

Enforcement

If any part of these terms is deemed unlawful or unenforceable, that part will be severed without affecting the validity of the remaining terms. No waiver of any breach of these terms will be considered a waiver of any subsequent breach.

Intellectual Property Rights

The content, trademarks, service marks, and logos on the site are owned by or licensed to the website and are protected under intellectual property laws in Saudi Arabia and international treaties. All software, database content, and design elements are the intellectual property of the site, and you may not use them without written permission.

Limitation of Liability

The site is provided "as is" and "as available," with no warranties, express or implied, regarding its availability, content, or functionality. The site and its operators are not liable for any direct or indirect losses resulting from the use of the site. Nothing in these terms’ limits liability for death or personal injury caused by negligence.

Use of Personal Information

To create an account, we require your email and other contact details. We use this information for order confirmation, issue resolution, and service improvement. You can update or delete inaccurate contact details at any time.

Cookies and User Information

We use cookies to enhance user experience by remembering preferences like login details and country language. You may disable cookies in your browser settings if you prefer not to collect this information. For more details, visit http://www.allaboutcookies.org/.

Security

We use various technical, administrative, and physical measures to protect personal information. However, we cannot guarantee 100% security in data transmission or storage.

For any concerns regarding privacy or security, please contact us immediately.

• Phone: 00966-578984004
• Email: care@almaraiksa.com